Shipping
Processing Time
Orders are processed within 2–5 business days (excluding weekends and holidays).
Shipping Time
Shipping times vary depending on location and carrier. Most U.S. orders arrive within 5–10 business days after processing.
You will receive a tracking number once your order ships.
Beach or Pool is not responsible for delays caused by carriers, weather, or customs.
Returns & Exchanges
Returns
We accept returns within 30 days of delivery if the item is:
• Unused
• Unwashed
• In original condition
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Non-Returnable Items
We cannot accept returns on:
• Final sale items
• Personalized or custom products
Refunds
Once your return is received and inspected, refunds will be issued to your original payment method within 5–10 business days.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 7 days of delivery.
Include photos and your order number so we can make it right.
Contact us at: [email protected]